We pledge to contribute in the process of making the earth GREEN, by providing reliable, high quality, defect free, energy efficient & cost effective products / solutions & services; with an intelligent eye towards on-time delivery, customer satisfaction and simultaneously try to achieve the much desired transformation that could benefit the overall health of our planet.
Quality systems: Manufacturing greater quality products, HELIAC has entered the arena of international markets.
Our product are tested to the modern standards by creating a new benchmark we have already implemented quality systems in all our processes and we are a certified ISO 9001-2000 company.
Objective |
Sr. No. |
Measures |
UOM |
Frequency of Review |
Making the Earth GREEN |
1 |
Project wise percentage of energy saved |
25% |
Quarterly |
High quality products |
2 |
Reduce field failure level by |
<1% |
Quarterly |
Enhance Customer Satisfaction |
3 |
Curtail Customer Complaints (w.r.t. products) to |
<2% |
Quarterly |
4 |
Customer Satisfaction index |
100% |
Half Yearly |
|
5 |
On time Delivery |
95% |
Quarterly |